Avtech is committed to providing superior products that fully live up to our customers’ expectations for Quality, Dependability and Performance. We understand the necessity of providing our customers with world-class product support for the life of the product and for as long as the aircraft is flying. Our Product Support organization is tasked with all aspects of support needed for the aviation community. Avtech provides 24-hour AOG support, repair training, technical publications preparation and distribution, field service engineering, and data recording and trend analysis.
Maintenance and Repair
Avtech Product Support offers comprehensive repair and overhaul of all Avtech-manufactured equipment. Avtech provides a repair turnaround time of 14 days or less for 90 percent of all repairs.
Repairs and warranty claims: 206.695.8032
End Item Spare sales: 206.695.8112
Component and Sub-Assembles sales: 206.695.8148
After hours AOG Assistance: 206.695.8000
(Normal business hours are 7:30 a.m. to 4:00 p.m. Pacific Coast time, USA)
Send Units for Repair to:
Avtech Corporation
Attention: Repair Department
3400 Wallingford Avenue N.
Seattle, WA 98103 USA
Technical Support
Avtech's Product Support Group offers customers technical and logistical assistance on our entire product line. For technical support assistance please call 206.695.8059
Authorized Repair Stations
Vascom Avionicos, Ltda. - Rio de Janeiro, Brazil
Vasco Marques, Manager
Phone/Fax: 55.21.2595.8568
Services Embraer equipment
Technical Publications
Avtech provides complete and detailed ATA 100 Specification component maintenance manuals. These manuals and any necessary service bulletins or service letters are prepared by Avtech’s in-house Technical Publications group.
For information on availability of technical documents call 206.695.8032
Customer Training
Avtech provides technical training to operators and airframe manufacturing personnel. Four months' notice is required. Training is free of charge at Avtech for airline customers. For current classes and detailed information, please contact Avtech Product Support at 206.695.8105.
|
